Why Use First Contact Engage?
Why Use First Contact Engage?
First Contact Engage allows website visitors to initiate an SMS communication (text messaging) with your sales team,
directly from your website.
First Contact Engage allows website visitors to initiate an SMS communication (text messaging) with your sales team,
directly from your website.
Product Features
Product Features
A simple to use yet powerful widget that allows direct customer communication while they are visiting your website.
A simple to use yet powerful widget that allows direct customer communication while they are visiting your website.
Easy To Install Widget
Easy To Install Widget
All you need to do is simply add a small piece of code to your website and the widget will appear on the page. Copy, Paste, Engage. It really is that easy.
All you need to do is simply add a small piece of code to your website and the widget will appear on the page. Copy, Paste, Engage. It really is that easy.
SMS Based Communication
SMS Based Communication
The First Contact Engage widget adds an SMS portal to your website. With one click, your customers can be chatting (texting) with your sales or support teams.
The First Contact Engage widget adds an SMS portal to your website. With one click, your customers can be chatting (texting) with your sales or support teams.
Communicate Directly
Communicate Directly
Allowing your customers to communicate directly with your sales team improves efficiency and ensures more leads convert to sales.
Allowing your customers to communicate directly with your sales team improves efficiency and ensures more leads convert to sales.
Increase Sales
Increase Sales
Improved conversions create additional revenue. Don’t let your customers move on. Allow them to reach out, communicate, and purchase.
Improved conversions create additional revenue. Don’t let your customers move on. Allow them to reach out, communicate, and purchase.
Save Time
Save Time
Close more sales quickly by allowing your customers to engage your sales team, get their questions answered, and purchase your product.
Close more sales quickly by allowing your customers to engage your sales team, get their questions answered, and purchase your product.
Alert Notifications
Alert Notifications
Get real time alerts when a customer is using the widget to contact your staff, making it simple to respond with the answers they need, right away.
Get real time alerts when a customer is using the widget to contact your staff, making it simple to respond with the answers they need, right away.
Intelligent Routing
Intelligent Routing
Intelligent routing only routes communications to currently available staff members ensuring your customers can always talk to a live representative.
Intelligent routing only routes communications to currently available staff members ensuring your customers can always talk to a live representative.
Communication Tracking
Communication Tracking
Track the communications between your customers and your staff in order to improve staff performance and your company’s bottom line.
Track the communications between your customers and your staff in order to improve staff performance and your company’s bottom line.
Detailed Reports
Detailed Reports
With our detailed reports, you get all of the information you need right at your fingertips. Use this to track performance and conversion gains.
With our detailed reports, you get all of the information you need right at your fingertips. Use this to track performance and conversion gains.
PRODUCT
PRODUCT
CONNECT
CONNECT
RESOURCES
RESOURCES
DISCLOSURES
DISCLOSURES
© 2020 First Contact Engage
© 2020 First Contact Engage
SMS
SMS
